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Last updated: 18.03.2026

 

At Wellness Wonders, we aim to ensure your order arrives safely and in a timely manner. Please read the following information before placing an order.

 

 

 

 

Processing Time

 

 

• Orders are typically processed within 1–3 working days

• Orders are not processed on weekends or bank holidays

 

 

 

 

 

Shipping Methods & Delivery Time

 

 

• Standard delivery within the UK typically takes 2–5 working days after dispatch

• Delivery times may vary depending on location and courier services

 

 

 

 

 

Shipping Costs

 

 

• Shipping costs are calculated at checkout unless otherwise stated

• Any promotional free shipping offers will be clearly displayed

 

 

 

 

 

Order Issues & Delays

 

 

While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors outside our control (such as postal delays or peak periods).

 

We appreciate your patience in these situations.

 

 

 

 

Lost or Missing Orders

 

 

If your order has not arrived within a reasonable timeframe, please contact us and we will investigate with the courier.

 

 

 

 

Damaged Items

 

 

If your item arrives damaged, please contact us within 48 hours of delivery, including photos where possible.

 

We will arrange a replacement or refund where appropriate.

 

 

 

 

Incorrect Address

 

 

Please ensure your delivery details are correct at checkout.

 

We are not responsible for orders sent to incorrect addresses provided by the customer.

 

 

 

 

Contact

 

 

If you have any questions regarding shipping, please contact:

 

wellness-wonders@outlook.com